11-26-2017
02:11 PM
My wife and I were 15 and 16A on a recent flight. We paid for early bird. Nobody was ahead of us in the 1-14 group. However, when we got on the plane at least 40-50 seats including all the emergency exits were taken by those who somehow qualify for early boarding. On an earlier flight a woman had the entire exit row saved for "her family that is right behind you." They boarded almost last. One of the flight attendants heard our conversastion with her and made his way to stand by her until the rest of the family showed up which bascially meant he discouraged anyone else asking or complaining about her seat saving. Southwest has a serious problem with their early boarding rules (everyone seems to qualify) and seat saving. Sticking their head in the sand and ignoring it is only driving people away.
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