11-27-2017
10:53 PM
I just flew from Seattle (SEA-TAC Airport) to Oakland, CA over the weekend. While unpacking, I noticed my new dress shirt was missing. This was very upsetting because it was a gift from a very specail person. It's going to take a long time for me to get over this loss. I had checked in a little over two hours before boarding time. It appears that the earlier you check in your luggage, the higher the possbility of having your items go missing. We pay a lot of money for our flight and furthermore entrust the airline with our belongings. For the airline staff to steal the customers' belongings is not only a criminal act but one that undermines trust in Southwest.
... View more
