The issue persists. SWA is my favorite airline, but unfortunately I am at a point where I will need to discontinue flying on them. My productivity is too important to not have VPN access for hours. I can't lose 1/2 a work day evey time I travel. It's very unfortunate that this has been an ongoing issue since 2016 and it's now 2 weeks until 2018 with no resolution mentioned.
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