12-21-2017
10:56 PM
4 Loves
Southwest's rules about preboarding state ... "If a Customer with a disability simply needs a little extra time to board, we will permit the Customer to board before Family Boarding, between the “A” and “B” groups. Those Customers who need extra time to board will receive a new boarding pass with an extra time designation. The designation serves as notification to our Operations (boarding) Agent that the Customer should be permitted to board before Family Boarding." Why is preboarding in reality always the first to get on the plane, before the A group? https://www.southwest.com/html/generated/help/faqs/boarding_the_plane_faq.html
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