05-04-2018
05:36 PM
I called the team at number for customer services at main office . I talked to someone and she said she leave message to person I have talked to before but that person has yet to call me back and help me out . This is poor customer services
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04-26-2018
05:37 PM
I am still waiting on my refund status . I called customer relations while back and talked to angel and sent in all information she said to send . I still have yet to hear anything of what is going on . I just want to know what steps to take next .
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03-17-2018
02:46 PM
When I called before they said I would have get hold of customer relations so that where I at. What number do I call that would understand what's going on. I don't want the run around when I have this letter from the air force stating a refund .
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03-17-2018
08:37 AM
I purchased the ticket back in January she was to graduate late last month , was sent home a day before it. I have already cancelled the flight and was given get away flight but when she returned home I was given a letter from her from air force to give to airline for a refund . I planned try use get away flight but I will not be able to do that this year. I have attached the letter from air force . However I do no longer have the credit card I got ticket with due to frud so refund would have to go onto a diff weren't card.
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03-16-2018
06:31 PM
Hi I am needing help on getting a refund on my ticket . I have a memorandum from air force when a family was going to graduate but did not do to medical reasons. I need know steps and process to getting this done. However I do not have card anymore that I purchased ticket with due to frud on it. If you can email back on steps I appreciate it.
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