@PerceptiveTrvlr wrote: Also, don't forget, if you spot a lower fare, you can always take advantage of it. Just give Southwest a call at 1-800-I-FLY-SWA and let them know you found a lower fare. Southwest's friendly customer service agents will gladly exchange your ticket and credit you back the difference in a "Travel Funds" voucher for use towards another ticket within 12 months of the date of exchange. No. Just to correct some wrong information, as this is frequently misunderstood: Travel Funds are valid for 12 months from the original date of purchase (not the date of exchange). Also, Travel Funds and Vouchers are two completely different things, and each has their own specific terms and limitations. For example: Travel Funds may be used toward air travel, including taxes and fees, for the originally named passenger only. Vouchers may be used for air travel only -- not any taxes and fees -- but are transferrable and may be used by anyone. As stated earlier, when you apply Travel Funds to a new booking, that new booking takes on the expiration date of the travel funds -- meaning it will expire in less than a year. And never, ever change a "refundable" fare (Business Select, Anytime, Senior, Military, Infant, etc.) as that will cause you to lose the ability to receive a refund (due to an absurd, hopefully temporary Southwest system limitation). Always cancel and rebook these fares.
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04-07-2018
04:24 PM
thanks so much. I seems like DUH stuff....but we fly so seldom. Thanks a lot.
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