04-16-2018
06:11 PM
Hello i would recommend calling customer relations at 855-234-4654 or messaging them on Twitter If you didn't finish the trip say you booked AUS to MCO by way of HOU If you didn't take the connecting flight you may not be get points since the travel was not complete according to the actual reservation but if you call or message on Twitter they can look and see about getting you the points. From personal experience I had a time where I didn't take the connecting flight and I didn't get the points because the flight was not complete when I called I was told I won't get credit since travel was not completed. Hope this helps Blake
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