04-24-2018
10:23 AM
So how and when is a gate agent allowed to reopen a door for boarding? I recently got to a flight late, right after they had closed the terminal door. I went up and asked and the gate agent told me boarding had closed. It sucked, but I was the one who was late due to traffic so I just started heading towards the counter to get a different flight. Not even 30 seconds after I was told boarding was closed, the gate agent reopened the door to let another passenger get on while i was stuck getting a flight two hours later. So is this something where if the gate agent just decides to do it they are able to?
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