06-20-2018
02:46 PM
06-20-2018
02:46 PM
They will not solve it because they don't want international people to book SW flights. I have this problem year after year. They always say they have informed the relevant department, but I tell you that it's a policy to keep it this way. Very bad, bad service.
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06-20-2018
02:42 PM
06-20-2018
02:42 PM
Hi, I am really sorry but I don't buy this answer. It's years now that Southwest simply blocks international travellers to access their website. Every year I address this problem, and every time I get an answer that this problem is forwarded to the people who can solve it. I even can't access the mobile app anymore. Why don't you simply tell international travellers that you are not going to solve this problem because you don't want them to book with Southwest? I always hear that Southwest is well known for it's customer friendliness. Well, maybe for the American customers.
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