The pre-boarding from Jamaica was a joke, one man boarded, no physical disabilities seen, saved the first 2 rows for his family, jumped off at Lauderdale and set a very brisk pace to immigration. Lifted his two medium sized checked bags off the conveyor belt and trotted off pulling both cases behind him and again at a lickety spit pace. I now know you can save seats, I now know you can pre-board with NO medical letter just lie and say 'I need to preboard' and then save the first few rows for all your friends!!! Then an older lady on the second leg from Lauderdale to Tampa saved the other two seats in her row for her friends that had C boarding so although we paid extra for early boarding we coundn't sit anywhere near forward on both flights!!! Never again. If I want to travel like cattle then I'll suffer Southwest again but if I want to be able to relax and not have to deal with obnoxious people then I'll fly a more organized airline.
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