Kudos, Southwest! I want to thank you for such a compassionate and medically-sound policy. Our son has a nut allergy and had an anyphylactic peanut reaction on one of your flights 8 years ago. We were over an hour away from our destination airport, and it was the most frightening thing a parent and child could ever experience. He could have died mid-flight. The epi-pens we carry with us would only hold him for 20 minutes per jab. Your crew was exceptional under the circumstances, as were the passenger nurses who administered care to our son. But there is no reason to serve an allergen that deadly when there are so many other safe food options. We are deeply grateful for your decision. You have our business for life, for protecting the lives of your passengers.
... View more