@sheryls wrote: They basically said that they will NOT accommodate but you are more than welcome to pay the additional fares for changes in flights. Every other airline is accommodating customers' requests due to the virus outbreak and companies cancelling all travel. SW doesn't care. There's nothing to accommodate here because the other airlines are doing what Southwest already does: no fees to change flights. All other airlines charge fees as high as $200 (on top of the difference in flight cost) just to change a flight. The airlines are now waiving those change fees. Southwest has never charged fees to change flights, so there's nothing they need to do differently. --Jessica
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