I think southwest is forgetting its roots. By making flights affordable for everyone they changed the game for everyone. Changes to the RR program really cater to the bigger spenders. All us loyal peons who fly infrequently on lower fares will never qualify for much. RR was the only program that anyone could qualify for perks. It had to happen, now we have another legacy carrier, catering to business travelers and treating the rest of us like freight to fill up the plane.
... View more