01-23-2019
02:33 AM
01-23-2019
02:33 AM
This problem (see below) persisted and its very disappointing that the IT people has not it. Access Denied You don't have permission to access "http://www.southwest.com/flight/lookup-air-reservation.html?" on this server. Reference #18.5cae0017.1548231696.633e7478
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12-20-2018
07:14 PM
Thank you Jeff for your post. I am in Switzerland and your suggestion below worked. I am pasting Jeff's advice below just for you who have similar problem. Have pleasant flight. "Lindsey, I was having this exact same problem from Sweden for several months. "Access denied. You don't have permission to access http://www.southwest.com... on this server". It didn't help changing computers, browsers, trying to access it from home or work. Nothing helped. Even the the iPhone App would not work from Sweden. Until... I started using a VPN on my Macbook, which "tricked" the southwest webservers into thinking I was located in the USA (Atlanta GA). Now I can access the southwest website without any problems. I suggest trying to use a VPN software to get around this problem. Obviously, SW airlines has major problems with their IT systems--having this type of problem for so long should have caused heads to roll in the IT department! FYI: I use Avast Security antivirus and VPN on a Macbook pro. The AntiVirus is free, and the VPN has a 7-day free trial. Works for Windows, Linux and Mac. Give it a try. /Jeff from Stockholm"
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