02-12-2019
09:38 AM
02-12-2019
09:38 AM
It leaves us only with the serenity prayer of knowing to accept the things (of past history) we can not change. Thank you you for listening and advice from your own experience unfortunately someone who has authority at Southwest and the airport needs to change procedures for items left at airport or planes. How about tagging items with dates, airport, airline name, flight number and time with destinations, and area found. List by dates with airline. Maybe a start because what is procedure for finding what is lost??? The item???
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02-12-2019
09:19 AM
@BrandyB wrote: Did you ever get it back? I just left 2 cell phones on the plane July 5th and I am wondering if I will ever see them again? Everyone I have talked to at Southwest has not been helpful at all and even stated that they dont know what the process is to retrieve the phones. So sad. No it is sad because trust in the human race is low. Someone thinks when they find something it is a blessing but it’s not when you know that person is missing something important to them. Ok lesson learned. Thanks for the concern. Have a great day.
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