01-29-2019
10:53 AM
Just wanted to voice my frustration at southwest for misleading customers to think they will get points for car rentals in alaska. You can book the car on their website but the points won't be credited because the avis/budget locations in alaska don't participate with southwest. I have spent hours calling and sending in all the required documentation when I should have automatically been credited the 600 points. This is a scam and i'm sure southwest is getting credit in some way since I booked the car on their website but they can't seem to fix this even when they are in the wrong.
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