Southwest Airlines Community

Meljohn · ‎10-26-2019

What do you have to say now?? Its clear sw is only concerned with its profits-greed rules this ever increasing disheartening earth we live on. Wonder if Boeing ceos put their family on one?

kholstrom · ‎09-15-2019

I am a huge SW fan but have started to encounter this problem more and more. Our last flight my husband and I got B27 and in the past have never had a problem finding two seats together. This flight we boarded the plane and went to the very last row before we could find two seats together. As we walked the length of the plane any two seats together were saved.....I saw people talking while waiting to board and heard them say "remember the plan...we will save the seat for you." So one person in the group paid for early boarding and the rest didn't. In fact two rows ahead of us a lady was saving two seats. Her husband and two kids boarded and she got up and gave up all three seats. She was an employee and she spent the airtime back with the flight attendants. I said something to flight attendant about saving seats and she said they couldn't do anything as there wasn't a policy for it. I wrote to SW and made a complaint and got a standard we are looking into this but at this time we want people to sit together. My point is if they want to sit together then they should board together and all get the early boarding or not. SW needs to take a stand so they don't alienate their loyal customers.

LindseyD · ‎03-13-2019

@PE7 Your post was removed because it violated our Community Guidelines. Specifically, the first one: Be respectful and courteous. We want you, and all Members, to feel comfortable sharing thoughts and ideas. We ask that you follow the Golden Rule and treat other Community Members the way you would like to be treated. Keep your tone positive and your comments constructive. A quick scan of the conversations happening across the Community will confirm that we do not censor content simply because we do not like it. We welcome your thoughts and opinions so long as they are shared in a way that is constructive and condusive to respectful dialogue. As @TheMiddleSeat shared, this is a peer-to-peer discussion forum, with a group of well-traveled experts standing by to respond to questions. If you have a Customer Service issue that you would like to speak with a Southwest Customer Representative about, please refer to this article.

PE7 · ‎03-12-2019

That's your complaint? Just try this with ANY other airline! First anywhere up to $150 "change fee" THEN fare difference! Your original ticket will be worth about $50 if lucky. The SW refund policy and the free bags is the main reasons I fly them and am A-List every year.

Southwest Airlines Community

Re: Your failure to act on the Boeing 737 8 MAX

Re: Annoying people saving seats

Re: SW will take your discussion down, like they d...

Re: Irritated

Quick Links

Need help?

Subscribe

Connect with us