03-14-2019
12:00 PM
03-14-2019
12:00 PM
HI drewkid, I'm sorry to hear about your difficulty getting through to a live agent over the phone. There must be an overload in the systems and trying to get everone reaccomodated. I do however have a solutions for you: Go to Southwest.com and pull up your reservation using your confirmation number. Click on your flight number(s) and it should let you know the type of aircraft you are flying if the travel dates are close enough. But at this time, all 737 MAX8 aircrafts have been grounded. So if you're travelling soon, it will be a different series for your travels. Hope this helps. -T-
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