09-23-2019
09:07 PM
Not sure if my original post was posted: I wish I would've known about this issue before I got the companion pass. I have 165,000 points and we have the CP through the end of 2020. As of now, we won't be using the card because of this issue and we won't be renewing the CP. I usually book Business S, but with the CP, my wife is late A or early B, even with Early Bird. Why would I book Business to get early A and hen try to "save" a seat or bin space when 60 people get on the plane? That is honestly a disincentive to pay for Business. I guess I assumed that Southwest would allow the companion to board with the companion, especially given their reputation for customer service, but my bad. Oh well, lesson learned.
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09-23-2019
08:58 PM
I wish I would've known about this issue before I got the companion pass. I have 165,000 points and we have the CP through the end of 2020. As of now, we won't be using the card because of this issue and we won't be renewing the CP. I usually book BusS, but with the CP, my wife is late A or early B, even with Early Bird. Why would I book BusS to get early A and hen try to "save" a seat or bin space when 60 people get on the plane? That is honestly a disincentive to pay for BusS. I guess I assumed that Southwest would allow the companion to board with the companion, especially given their reputation for customer service, but my bad. Oh well, lesson learned.
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09-23-2019
08:56 PM
I wish I would've known about this issue before I got the companion pass. I have 165,000 points and we have the CP through the end of 2020. As of now, we won't be using the card because of this issue and we won't be renewing the CP. I usually book BS, but with the CP, my wife is late A or early B, even with Early Bird. Why would I book BS to get early A and hen try to "save" a seat or bin space when 60 people get on the plane? That is honestly a disincentive to pay for BS. I guess I assumed that Southwest would allow the companion to board with the companion, especially given their reputation for customer service, but my bad. Oh well, lesson learned.
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