04-25-2019
11:34 AM
Please be advised I have called the phone # that your rep. had suggested regarding
confirmation #.
I would like to speak with someone regarding receiving credit for paying " early bird"
fee due to having to cancell my flight to the passing of my Mother.
This is a very distressing time and Southwest protecal for trying to
reach someone for credit for this is difficult....
I can provide a death certificate if necessary and hope that
you will help make this process a little easier.
Thanking you in advance
Yours truly,
Marjorie Plowman
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