07-29-2019
05:43 PM
07-29-2019
05:43 PM
Wow do I disagree! SWA is one of the most unfriendly for folding bikes I have ever taken! I flew AlaskaAir to Portland from Oakland,they were nice, and checked in my folding bike as a free piece of luggage. Southwest however on the way back insisted on charging me $75 for oversized! Pulled out the tape measure and said it was a few inches over! Very NOT nice about it, and were insistent. DONT fly SWA if you have a choice, fly AlaskaAir. I tried customer relations and they refused to refund me the oversize charge. SWA customer service: NASTY!
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