I travel at least 2 times a week and it is out of control. If they need assistance getting on the plane they should not be allowed to save seats and if they are not in a wheelchair Southwest should reserve seats for the pre-board passengers at the back of the plane. This would speed up the boarding process and prevent people who abuse the policy from grabbing all the seats at the front of the plane. They should be required to provide documentation that they need assistance no different than parking in a handicap spot without proper tags. Another great option is let them board after the A group. It is being abused and your loyal customers are getting sick of it.
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