10-12-2019
01:13 AM
10-12-2019
01:13 AM
I had posted on Wednesday when this was fixed. When I checked in on Thrusday for my Friday flight, the dreaded ugly big blue boarding pass came back. Oh no! Next to me on the flight was another passenger with exacly the same (Wednesday fixed, now not working.) Both of us have late model iPhones with no recent update activity. Both of us are in IT. It's an issue not on the customer device end. Though, this is a relatively minor annoyance, it is irritating no less. Southwest is one of my favorite airlines, but somehow this does not feel right. Southwest, please fix this ASAP.
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Nicole: Yes, just added it! Thank you so much!
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10-09-2019
01:16 PM
10-09-2019
01:16 PM
Yesterday, October 8, 2019, I had the exact same problems for a flight I will take today. This problem did not occur on five previous independent trips I took over the last two weeks. The latest was last Friday. I have an iPhone X, running iOS 12.4.1. I have not updated this phone lately, and run the most recent version of the Southwest App. I work in Computer Science. I conclude that this has nothing to do with updates but with problems upstream at Southwest.
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