02-24-2020
06:07 PM
Just as an FYI per the Department of Defense, member are not authorized to travel in uniform. The only time this is authorized is if a member is to report directly to a duty station or a military flight where they are required to be in uniform or will not have the opportunity to change in uniform. So, your policy of military boarding only captures a very small percentage of members that could use this.
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11-11-2019
03:43 PM
The same thing happened to my son yesterday when returning from leave. Even though he had his military ID they told him that he cannot board if he is not in uniform. He ended up being one of the last people to board and then had to take whatever seat was left. There is no way that this airlines cannot know that our military does not travel in uniform...for their own protection. My family and I will never use southwest airlines again due to their complete disrespect of those who defend our freedom.
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