Thanks, I've been in touch with them on Twitter.
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12-08-2019
01:06 PM
12-08-2019
01:06 PM
Is there a specific reason why there's no section for app or tech support questions? Where are they supposed to go? Is there a different forum for those questions?
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12-08-2019
12:59 PM
12-08-2019
12:59 PM
Is anyone else having issues with an iPhone accessing the app when on a carrier network, meaning, when not on WIFI, are you getting an error message that says: "Sorry, you appear to be offline. Please check your connection and try again."? This is not inflight, it's any time trying to access the application on an iPhone when you are not on wifi. This persists for me no matter which carrier network I'm on, meaning, whether at the airport, at work, or at home. Reinstalled the SW app multiple times, opened app with Wifi then turned off wifi and reopened the app, got the error, also reinstalled the app and tried to open without wifi, got the error. The error itself makes no sense, I'm clearly NOT "offline". iPhone SE, up to date OS.
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