12-10-2019
11:33 PM
12-10-2019
11:33 PM
Another passenger took my carryon luggage landing from Nashville, TN to Dallas, TX. I hope by mistake because there was another bag left unclaimed on the flight headed next to Austin, TX. Is there anything more I can do to search for it, maybe at the other connecting flights of people if that person got on another plane. By the time the flight crew had me check the cabin twice and they were able to make an announcement whoever took it was long gone. Southwest baggage claim said southwest can't do anything to help nor could they take my info in case the person came back. I got the same response from Dallas Love Airport Police. They wouldn't review any camera footage or take a theft report because they said it wasn't considered theft. They also said its not on the airports responsibility. I did make a claim on southwest's lost and found site. I'd like to call every baggage area of every place connecting flight and dallas love airport but the person in baggage claim said they would not help cause its not their responsibility Any suggestions. This was on Dec 2, 2019
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