Sorry about your frustrating experience. Unfortunately, delays are a part of air travel, as it is dependent on weather and safety must be considered. Often times the cause is out of control of the airline. Your post is short on facts, so it's difficult for anyone here to give you any specific advice. I will state that, generally, in the case of flight delays or cancellations, agents at the airport are likely your best source of information, as well as being best able to provide assistance. If options are limited and/or there were no alternate arrangements available to your satisfaction, then is it worth reaching out to Customer Relations. I hope this helps.
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