02-04-2020
03:38 PM
As a follow up to my prior post @NicoleAshley , this issue happens on both my iPhone using both the SWA app and the website, as well as on my laptop using the Chrome browser.
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02-03-2020
11:44 PM
Thank you Nicole, this is what I received. I did check to ensure that there were seats available and there were, so the error message doesn’t make sense.
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02-03-2020
02:11 PM
1 Love
Thank you both for your responses. I am not sure that the limited number of times for rebooking would apply, I have experienced the error from the first time I tried to rebook. I will reach out to them again and see if they can adjust the fare for me.
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02-03-2020
01:30 PM
Anyone experiencing problems with rebooking your flight to take advantage of a fare decrease? The price on my one-way flight has gone down, but when I try to change the flight to take advantage of the drop, I get an error message telling me that "there were errors" and a bunch of what looks like computer code. I have confirmed multiple times that there are seats left at that price, so I am not sure what else is going on that causes this. I was able to get some help from the SWA twitter team the first time the price went down, but it has decreased again and I would like to be able to take advantage of the decrease without having to contact customer service when it does decrease.
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