It really sucks that they aren't considering giving refunds. While I usually appreciate this policy very much, I don't know if I will have cause to travel again in the next year, and only booked my flight because of a work conference that's now cancelled. Work was going to be reimbursing me for the flight, but now that it's cancelled, no reimbursement and no refund from Southwest. So I am out $450 and no clue if I can use it for a different flight. This blows.
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