@Survivorgal62 wrote: I agree about the nonrefundable WANNA GET AWAY tickets. I also do not want to use travel funds anytime in the next year due to this virus. I am in a high risk category because i am over 55 and have underlying health conditions, including a weakened immune system due to breast cancer and lymphnodes removed. I hope SWA will soon realize our concerns are hopefully issue full refunds. In my opinion, it's very unlikely that Southwest will offer refunds as a matter of policy, despite the unique circumstances we are now facing. I am hopeful however that Southwest will make accommodations regarding ticket expiration, which would allow customers an extended period in which to use tickets/travel funds. It is possible to Southwest may make individual exceptions to policy based on extenuating circumstances such as health issues. You would need to reach out to Customer Relations to make such a request, but I strongly advise waiting for now, until the volume of requests subsides. In addition, policy may also change before your travel dates.
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