04-16-2020
02:44 AM
Shame on southwest for not extending everyone credit that expires in June of this year. We had to cancel our flight do to the Covid-19 and southwest still has not extend our credit. The announcement back in March telling people their credit will be extended if they cancel in March was a lie. Same of you for taking advantage of the situation that’s going on when people are losing family and their jobs.
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03-20-2020
12:54 AM
So what if your travel funds expire on June 4, 2020? I canceled my reservations because of the COVID-19 pandemic. When I check my confirmation number, it shows the whole ticket expires on June 4 2020. I used my old credit to pay for part of the trip. I had to pay the remaining balance on my debit credit card and now they are telling my it doesn’t matter when I paid for the remaining balance that I paid on my credit card in Feb 2019? This doesn't seem fair as it would not be a year from purchase.
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