03-24-2020
06:05 PM
03-24-2020
06:05 PM
I booked a ticket to see Grandma for myself and two 14 year olds for spring break but had to change dates. Neither child has a RR acct. I just changed the flight booking to late May due to CV. The credit for the children's ticket did not get put into my Travel Funds. I am out about $400 in credit. It did not prompt me and made me think the whole credit would be deposited but no! After digging through the details it appears that is because they don't have a RR#. Grateful they allow the change, but I feel cheated. It easily could have prompted me for the missing info... Any suggestions or ideas on how to pursue getting my rightful credit in Travel Funds? TIA!
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