My May Vegas trip that I paid $800+ was downgraded to $94 per each way. I paid extra for Early Bird. When I cancelled and re-booked, I lost that. OK, I understand that. Now I get an e-mail that not only did SWA changed my direct flight to Vegas, they changed the day that I had booked to fly up a day. Seems to me that my $200 EB should be refunded, especially when I was only offered travel funds that have to be used before December and no one knows what the future brings. The airlines are being taken care of by the Government, but what about the customers like me that are being taken advantage of?
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