I echo many of the sentiments previously noted in terms of support of Southwest in the hope that they will continue to be an industry leader and innovator by extending the time frame for Companion Pass eligibility. While this unprecedented situation adversely affects all airlines' bottom lines, Southwest has always been the at the forefront of caring for its customers. That is why we went "All In" last year in supporting Southwest by flying only Southwest and obtaining a Southwest credit card in an effort to earn a Companion Pass, but also to cement our future relationship with the airlines for years to come. Many other businesses that we have dealt with during these past weeks have been remarkable in their treatment of us in terms of cancelled trips/events. Just one of the many examples is: REI which fully refunded a scheduled April trip within a day of our request even before the lockdowns took full effect. They did the right thing and I trust that Southwest will do so as well.
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