08-20-2020
11:42 AM
08-20-2020
11:42 AM
The problem ... I bought (in error instead of using points) three tickets for other family members. The tickets are not in my name but the $$funds$$ to purchase were on my SW Visa RR card. Those family members can transfer to points then transfer the points to me. A REAL PITA (PAIN) . folks at SW know that can be done but making process less painful isn't in their cards and really kinda horsey about doing it the long painful way. I told guy at SW customer Service to expect FAA complaint but they were fine with that.... Robert (A+ priority member)
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06-16-2020
01:22 AM
06-16-2020
01:22 AM
Aruba hasn't mentioned opening in June!! I saw web page for USA travelers - POSSIBLE - reopening by July 10th but that is subject to change (Delay) https://www.aruba.com/us/traveler-health-requirements#opening-dates & Aruba will have approval process to enter aka get tested before fly! Good Luck and see you on the beach
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06-15-2020
06:11 PM
06-15-2020
06:11 PM
Excellent benefit - we miss judged or booked a trip, got wrong party and canceled tickets. That was mistake -> Get SW to change the names first!!!! woops, now those funds are locked to folks that won't be traveling. Can't get anyone's attention in Dallas office that will help!! so going points gets me something rather than $600 flushed.
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