06-20-2020
05:06 PM
06-20-2020
05:06 PM
Hi, I thought that I could book roundtrip flights and cancel for any reason within 24 hours of booking for a full refund. When I try to do this online, I am not offered a full refund. For one of my flights - the one that is a WGA fare - I am only offered to "hold for future use", not a refunds. Do I really have to call the 800 number to cancel? (I have been holding for 1 hour so far) Could this situation be due to the fact that I did make one change to my flights an hour ago? It was a zero cost change. Thanks!
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06-20-2020
03:38 PM
06-20-2020
03:38 PM
Thanks all! Yes, I bought "business select" assuming it was a business class seat. But actually, during the pandemic, I think business select may be worth the extra $ for priority boarding so I can get a windows seat near the back of the plane.
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06-19-2020
07:29 PM
06-19-2020
07:29 PM
I understand that Southwest is only selling 67% of seats this summer so that middle seats in economy will be open. But what about business class seats? Will I have a stranger sitting next to me?
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