06-29-2020
10:30 PM
"ensuring that the name provided when you book your travel matches the government ID (state issued drivers license or passport) that you will use when traveling," You won't accept a hyphenanted last name - making matching any government issued ID actually impossible.
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06-29-2020
10:26 PM
Why hasn't this been fixed yet?? It is 2020. It produces a great deal of anxiety to have a ticket that does not match your license or passport. There isn't even a way to indicate the actual name anywhere, so SW is not giveing the proper data to the TSA. Some Airlines allow you to add folks for whom you often buy tickets - if we could enter the actual name there at least the airline would have it. Not impressed.
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