08-09-2020
02:06 PM
I would like the company to communicate our experience to the SW representatives in Cabo to and to the flight crew.
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I'll be sure to have her post the exact same information as well, then you can have two grains of salt.
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08-05-2020
06:39 PM
My daughter and her husband and three young children flew yesterday August 4th on the only direct flight from Cabo San Lucas to Denver. The whole experience was a total Sh** Show. At least the middle seats were open but now I understand they are going to loosen their cleaning standards. There was no enforced social distancing at the boarding gate. Only two of her family had their temperature checked and she noticed many others were not checked. When she boarded a young couple sat across from her and the gentlemen was coughing and clearing his throat and blowing his nose profusely. Neither wore their masks. One flight attendant asked them to put their mask on which they did. Within minutes they took their masks off as the man continued to cough and blow his nose. No flight attendants said anything and my daugher had enough and asked them to put their masks on! Not sure they should have been allowed to board given his evident illness. Come on SW, you're better than this!
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