Hi Southwest! This family had a tough experience that we would like to learn from before flying. We also have a 2 year-old and find that this age is too young to fully understand rules like mask-wearing (it's been easier with our 4 year-old who comprehends that there is a virus). Physical force is unpleasant as this family described. Do you have any suggestions for 2 year-olds to comply with this rule? We read the news about two families getting kicked off airlines, and this post here, but would love to learn from other success stories, if possible. Surely, there have been many other 2 year-olds flying since July, and we welcome any tips you may have.
... View more