01-13-2021
12:19 PM
Hmmm, they won't give me my well deserved companion pass and the 6 months is useless during the worst part of the pandemic.
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01-13-2021
12:17 PM
I just got off the phone with them, I am beyond upset!! Thanks for giving us 6 months of flying during the worst part of the pandemic!! They also wouldn't give me the other 6 months because I was short 1800 points that came in a few days late. I have over 170k points and I don't even want to fly with them if this is the way you treat your loyal customers. I have had companion pass for years due to my loyalty!! And customer relations was RUDE about it! She told me I can't speak to anyone else and basically I should be grateful for the 6 months.
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