Southwest Airlines Community

No kidding.  As I just stated on another post, I felt free to spend $900 on United even though I have 600K of SW frequent flyer miles.  It didn't feel "free" to me. ... View more

It's April now and still nothing. ... View more

I saw this canned answer.  I wonder why Alaska Airlines and United Airlines (and others) are not having the same disruptions. ... View more

I sent the question through the "contact" page on the SW web page.  I got the canned COVID response.  Then I sent a second question that was more specific that stated something to the effect...."Even though many of your competitors (e.g. Alaska Airlines, United Airlines) are flying to Costa Rica during this COVID pandemic, can you tell us when Southwest might possibly start flights to Costa Rica again?" .  Crickets....nada....nothing.    You would think that SW could at least let their loyal customers know when they "might" start operations again.  I just paid over $900 for a ticket on United Airlines even though I have 600K frequent flyer miles on SW.    I'm now considering switching back to my United frequent flyer credit card instead of my SW card since I can't use my SW card (I got my Chase Southwest card  specifically to use to fly to Costa Rica when SW first started service there)   If SW could just say something of value to us.... ... View more