Thanks for the tip! I did the web form submission and hadn’t received anything but the automated response going on 12 hours now. Phone call said 110 minute wait. Twitter message got me a response and fix in 6 minutes!
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I too have noticed this happening more often, but got a doozy of a reschedule email today. My flight from Orlando to Oakland (through Denver) was rebooked as a flight from Orlando ending in Denver. That’s going to be quite the Uber fare from the airport to home!
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