08-16-2021
02:37 PM
@terrijo wrote: So I have a problem with some changes they made to my flight. Contacting Customer Relations ?? Friday I was on hold for 138 minutes trying to find another flight after mine was canceled. I wasn't able to make my second flight either because the flight was delayed until 5:30 and my connecting flight was leaving at 4:00. Now I've been on hold with CUSTOMER RELATIONS for 158 minutes trying to re schedule my flight again! This is so ridiculous!!!! You may have better luck reaching out via Twitter or Facebook direct message, or contacting Customer Service via the app Chat function. (Although it's being reported that all contact methods are experiencing longer than usual reply times.) Good luck.
... View more