Flight cancelled after about 6 lies and 6 hours of waiting. On hold over 6 hours on both customer service lines. Rebooked without my permission. Now flying United may never go back to Southwest. What happened to this airline! I have a ticket in and will continue to post until my ticket is resolved by anyone at Southwest. Horrible experience for the persons waiting for me for my family here and for me personally. Southwest get your act together.
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