11-12-2021
10:04 AM
Is it really going to be issued after 1/6/2022 mentioned in earlier reply? I completed mine on 10/9 and haven't received it. Submitted the question to customer service. Forwarded to Marketing with complete silence. The promotion site itself says 10 business days after completion of second flight. https://www.southwest.com/html/rapidrewards/companionpasspromo.html?clk=6328033&RR_NUMBER=c970dec90dce2bfaec0861668fb1ec2a4d921dcc&src=MAILSEC2621032&RSD=3807&RMID=ac_sec_promo_20210908_other_cp&RRID=54ffbb0a36f4959d22318ddc3f8a80956788dd1c195ab465cf8a80049aca94e0&mi_u=288110550&mi_ecmp=ac_sec_promo_20210908_other_cp Once you are qualified for Promotional Companion Pass, meaning you registered, booked and traveled on a qualifying flight during the applicable dates specified in promotion terms and conditions, you will receive an email from Southwest that includes information on next steps and how to designate and utilize the Promotional Companion Pass. Marketing intends to send this email to all qualifying Members within 10 days after the second flight is completed.
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