Hi there. Typically I have great things to say about Southwest but something that bothered me this past trip was the search/rummaging TSA agents did on my checked bags. I understand that this is part of the process, but to a point. First of all, in the past they would leave a note in the bag saying that it was opened and inspected. No note was seen in my bag. Secondly, there should be a limit as to how much rummaging an agent can do in a checked bag. After all that is my property and I, like many others, are very private.
You may ask how I knew my bag was opened and checked. Thats a fair question. The reason is because my laptop bag was closed and my laptop was off when I packed (I make it a point to turn off my electronic devices). When I opened my luggage, my laptop bag was opened and my laptop had been turned on. What purpose did they have in taking my laptop out and turning it on? I may be over-reacting, but I don't see the need to tamper that much into someone else's belongings.
... View more