I am tired of businesses getting so big that customer service no longer matters. You have treated me poorly and you have jumped on the Netflix bandwagon of trying to squeeze every penny you can out of people for things that should not be a charge. Your bag commercials are a joke when you are just shifting your "advantage taking" to different areas. Shame on you
Also when I am paying you and call in to complain I do not appreciate the attitude and disrespect showed to me by Courtney. Rude and snotty. I do not need to pay you to treat me like that, there are plenty of people that will do it for free.
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