03-15-2022
10:02 AM
2 Loves
I hate to be perceived as a shill for SWA, but Southwest has been selling 3 tiers of fares for well over 10 years. They are very clear about refundable versus non-refundable purchases. It appears in this case they have extended the validity of travel funds by at least 1 year, 2 years overall), this is more generous than any other airline, (most other airlines subtract punitive rebooking fees to credits from cancelled flights even when they extended usage windows for Covid.) Rules are rules.
I am sorry to hear you are disappointed but make the best of it, travel sooner. In the future pay for refundable tickets no matter what airline you choose.
Safe travels
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