Maybe at a minimum they can issue you a luv voucher for the cost of EB check in if not a refund this situation reminds me of the 1st year I earned a list I bought EB for the return when I would have been A List unnecessarily I reached out and they refunded me (6 years a go)
IMO your request is reasonable and I think it’s worth sending an email or social media message to SW. worse case they reject your request
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