05-22-2022
07:48 AM
It is unclear how they can help when they are surrounded by barricades.
The ramp is pitifully small for oversized items, and the attendant just sits there and does nothing to help keep it organized. Are they supposed to offload? Can they provide any information? What exactly is their purpose for being there? They're not even positioned to be able to see what's going on with the items coming on the ramp. Ridiculous and inefficient use of space, and waste of money to pay someone to just sit doing absolutely nothing.
In some airports, there is someone to offload the oversized item off the ramp, in other airports, the ramp is sized so bags/items can be sorted by the owner easily. (think airports serving ski areas).
I'd love to know what they're supposed to be doing. Next time in BWI baggage claim, I'll ask them.
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